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Part of our Prostate 911 overview. Last checked October 27, 2026.
Prostate 911 complaints on public record are few: the one complaint file we found is a BBB profile for PhytAge Laboratories, rated C+ and not accredited, checked October 27, 2026.[1] We could not read the complaint texts, Trustpilot blocked access, and FDA's adverse event data held no Prostate 911 reports.[6] The clearest risk a buyer can see sits in the refund terms, which need a phone call and paid return postage.
What do Prostate 911 complaints and buyer reports say?
The Prostate 911 feedback we could verify is a company rating and two federal database searches, and none of it describes what happened to individual buyers. BBB Heart of Texas lists one "PhytAge Laboratories" profile whose phone number matches the vendor. It showed a C+ rating and no accreditation.[1]
A C+ sits in the middle of the BBB letter scale. We did not open the individual complaints, so we cannot tell you what they allege or whether the company answered them. Read the profile yourself before you order.
openFDA returned no recall records for "prostate 911" or "phytage", and CAERS returned no adverse event reports for "prostate 911".[5][6] An empty database is not proof of safety, because most reactions are never filed.
Where does Prostate 911 buyer feedback come from?
Buyer feedback on Prostate 911 comes from four kinds of places: complaint bureaus, open customer review sites, federal safety databases and the sales page itself. Each answers a different question, and we could check only some of them on October 27, 2026.
| Source | What it can tell you | Limitation | Status, October 27, 2026 |
|---|---|---|---|
| BBB profile, PhytAge Laboratories | Company rating, accreditation, complaint count and replies | Covers the whole company, not one product | C+, not accredited; complaint texts not read |
| Trustpilot (phytagelabs.com, getprostate911.com) | Buyer comments on delivery, results and refunds | Anyone can post, including sellers and affiliates | NOT checked: access blocked, no archived copy |
| FDA CAERS adverse event data | Reports of reactions sent to FDA | Voluntary and under-reported | No reports for "prostate 911" |
| openFDA recall data | Recalls and enforcement actions | Only covers recalls | No matches for "prostate 911" or "phytage" |
| Vendor sales page | Stories the seller chose to show | Selected by the seller; unverifiable | Video transcript not retrieved; not used as evidence |
| FDA warning letters, FTC actions | Enforcement history | Not product feedback as such | NOT checked |
NOT checked means we have no finding either way. It does not mean those sources are clean.
What do complaints usually focus on?
Supplement complaints usually fall into a few groups: no noticeable change, refund trouble, unexpected charges, side effects and hard-to-reach support. The table maps each group to the Prostate 911 facts a buyer should check first.
| Complaint type | What it may indicate | What to verify for Prostate 911 |
|---|---|---|
| No change after weeks | An untested formula or small doses | The FAQ's "within 7 days" line has no source; ten botanicals are 10 to 50 mg[7][8] |
| Refund refused or late | Missed deadline or no RMA number | 90 days (refund page) vs 97 days (terms); phone RMA first[2][3] |
| Charge higher than expected | A bundle or upsell accepted at checkout | Your BuyGoods receipt; an upsell page follows checkout |
| Stomach upset or another reaction | Any of 33 listed ingredients | Soy, bovine gelatin and a 15-item blend with undisclosed amounts[7] |
| Support hard to reach | Several addresses on record | 1-800-822-5753 and wecare@phytagesupport.com[9] |
The undisclosed amounts matter most for men on medicines, since goldenseal, uva ursi and juniper sit in that blend. The Prostate 911 ingredients breakdown lists every item.
Can sales-page testimonials be trusted?
Sales-page testimonials are picked by the seller, so read them as advertising. The FTC holds advertisers responsible for the endorsements they run, and one buyer's story says nothing about typical results.
For Prostate 911, the sales video transcript was not retrieved, so we quote no buyer story from it. The label carries a "5 Stars Guarantee 100% Satisfaction" seal.[7] That seal is a marketing badge with no buyer ratings behind it.
The vendor FAQ says you "should be feeling it's effects within 7 days" and calls the product "as safe as a daily multi-vitamin." Neither line cites a source.[8]
How do you judge a testimonial before believing it?
Judge a testimonial by asking who wrote it, what was measured and who profits from it. Five checks cover most cases.
Can you identify the person?
A first name and a stock photo cannot be traced. A verified purchase on an independent site carries more weight.
Does it describe a measured change?
"I feel better" is not data. A symptom score or a doctor's finding before and after is far more useful.
Was the writer paid or sent free product?
Paid or gifted endorsements must say so. Missing disclosure is a warning sign.
Does the page earn from the sale?
Affiliate pages, this one included, earn commission. Weigh praise on any such page accordingly.
Did a doctor rule out other causes?
Urinary changes can have causes a supplement will not touch. See a doctor right away if:
- you cannot pass urine at all
- you notice blood in your urine
- you have fever or chills with painful urination
- you have new back, side or lower belly pain with urinary changes
What refund problems should you check before ordering?
The likely refund problems are the deadline, the RMA step and the postage. The refund page promises a full refund within 90 days of receiving the order and calls it "that simple."[2]
The terms say otherwise in the details. You must phone for an RMA number, write it on the box and send the bottles, empty or not, to Tallmadge, Ohio, within 97 days of delivery. "You pay for return shipping," and claims after 97 days "will not be accepted."[3]
Count from the shorter 90 days. BuyGoods' own refund route was not checked. The Prostate 911 price and refund page shows what a return costs you per package.
How we gathered this feedback
We searched BBB for PhytAge Laboratories, tried Trustpilot for both vendor domains, and queried openFDA recall and CAERS adverse event data, all on October 27, 2026.[1][5][6] We also read the vendor's label, FAQ, contact, refund and terms pages that day.[4] FDA warning letters and FTC actions were not searched. We do not invent or paraphrase buyer quotes. Our wider approach to vetting sellers is in is Prostate 911 legit.
Our take on the feedback
The record is too thin to call Prostate 911 well liked or widely disliked. What exists is a middling company rating, clean federal searches and refund terms that add friction the refund page leaves out.
If you order, buy a single bottle, save your delivery date, and call for an RMA well before day 90 if it is not for you. Ask your doctor or pharmacist about the blend ingredients before the first dose.
Back to the Prostate 911 overview.
Frequently asked questions
How do I contact Prostate 911 customer service?
The label and contact page list 1-800-822-5753 and wecare@phytagesupport.com for PhytAge Laboratories. Call that number to get the RMA number the terms require before you mail back any bottles, and note the date and name of whoever you speak to.
Has Prostate 911 been recalled?
No recall turned up. openFDA food enforcement data had no records for prostate 911 or the firm name phytage on October 27, 2026. FDA warning letters and FTC actions were not checked, so we cannot report on those.
Are the buyer stories on the Prostate 911 sales page verified?
No outside source verifies them. The seller chooses which stories appear, and we did not retrieve the sales video transcript. The label's 5 Stars seal is a marketing badge, with no buyer rating system behind it.
What should I do if Prostate 911 upsets my stomach?
Stop taking it and call your doctor or pharmacist, bringing the label. It lists 33 ingredients, including soy, and 15 have undisclosed amounts. Seek care right away for blood in urine, fever, or being unable to urinate.
Can I get a refund on an empty Prostate 911 bottle?
Yes, according to the terms. They accept bottles whether empty or partly used, returned within 97 days of delivery with a phone RMA number. The refund page says 90 days of receipt, so count from the shorter one. You pay return postage.
Sources
- BBB search results for PhytAge Laboratories. Better Business Bureau, read October 27, 2026.
- Refund Policy. PhytAge Laboratories, read October 27, 2026.
- Terms and Conditions, Guarantee section. PhytAge Laboratories, read October 27, 2026.
- Prostate 911 sales page and price grid. PhytAge Laboratories (getprostate911.com), read October 27, 2026.
- openFDA food enforcement (recall) data. U.S. Food and Drug Administration, queried October 27, 2026.
- openFDA CAERS adverse event data. U.S. Food and Drug Administration, queried October 27, 2026.
- Prostate 911 Supplement Facts label image. PhytAge Laboratories, read October 27, 2026.
- Prostate 911 FAQ. PhytAge Laboratories, read October 27, 2026.
- Contact page. PhytAge Laboratories, read October 27, 2026.
This page is general information, not medical advice. Dietary supplements are not reviewed by the FDA for safety or effectiveness before they are sold and are not intended to diagnose, treat, cure or prevent any disease. Talk to your doctor before taking any supplement, especially if you are pregnant, nursing, take medication or have a health condition.
